Right of withdrawal

In the event that you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. you make the purchase for purposes that cannot predominantly be attributed to your commercial or independent professional activity, you have a right of withdrawal in accordance with the following provisions.

(1) Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days and shall begin on the day on which you or a third party other than the carrier designated by you takes possession of the goods.

In the case of a single order for several goods and a separate delivery, the cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must

Proto Global GmbH
Green Way 1
12530 Frankfurt (Oder)
Germany

info@navimeso.de
Phone +49(30) 917-03844
Fax +49(30) 235-90397

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period

The right of withdrawal does not exist for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. For the supply of goods that spoil quickly or whose use-by date would be quickly exceeded, for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery or for the supply of newspapers, magazines or illustrated magazines.

Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods, unless the price of the returned item exceeds €40.00. In this case, we will bear the return costs.

You only have to pay for any loss of value of the goods if this loss of value is due to handling by you which is not necessary to check the quality, properties and functioning of the goods.